CCP Supervisor Melrose Park

đź“Ť Location: Melrose Park
đź“„ Employment Type: Full-Time
đź’° Salary Range: $49,000 – $52,000 per /year (based on experience and qualifications)

Qualifications

  • Minimum High School Diploma
  • Valid driver’s license and reliable means of transportation
  • Bilingual in English/Spanish strongly preferred

Duties and Responsibilities

  • Provide support and assistance to clients and home care aides
  • Manage large caseloads efficiently and prioritize duties
  • Maintain and update clientele files and required documentation
  • Build professional relationships with case managers and case management units
  • Help expand business through word-of-mouth and networking
  • Conduct home visits in Melrose Park and surrounding suburbs

Skills and Abilities

  • Ability to work cooperatively with co-workers and external organizations
  • Strong case management and task prioritization skills
  • Ability to travel within Cook County regularly and outside as required
  • Excellent verbal and written communication skills (English/Spanish strongly preferred)
  • Strong documentation and reporting skills
  • Understanding of caregiver and participant needs
  • Proficiency in Microsoft Office, especially Excel

Sahara Home Care is an equal opportunity employer committed to a diverse and inclusive workplace.

Benefits

  • Major Health Insurance including Dental and Vision
  • Paid Time Off (PTO) and Paid Sick Leave
  • 401(k) Plan – Employer does not match

Outreach Coordinator Elgin

đź“Ť Location: Elgin
đź“„ Employment Type: Full-Time
đź’° Salary Range: $41,000 – $43,000 per year (based on experience and qualifications)

Qualifications

  • Minimum High School Diploma
  • Valid driver’s license and reliable means of transportation (required)
  • Availability on weekends (required)
  • Ability to lift up to 50 lbs. (required)
  • Bilingual in English/Spanish strongly preferred

Duties and Responsibilities

  • Prepare and maintain records and reports for outreach activities
  • Create awareness in the community about the agency’s programs and services
  • Meet objectives set by the office manager and Outreach In-charge
  • Gather applications from prospective clients and Homecare Aides, forwarding them to the branch
  • Speak to community groups to explain and interpret agency purposes, programs, andpolicies
  • Maintain inventory and stationery at the home office as assigned
  • Follow up with referrals and applications biweekly and promptly
  • Bring creative ideas to improve local marketing strategies
  • Respond immediately to any medical emergencies by notifying emergency response providers and rendering first aid until ER personnel arrive
  • Direct agency activities and assist in preparing public relations materials
  • Perform other duties as assigned

Skills and Abilities

  • Ability to work cooperatively with co-workers and external organizations
  • Strong organizational and task prioritization skills
  • Excellent verbal and written communication skills (English/Spanish strongly preferred)
  • Proficiency in Microsoft Office, especially Excel
  • Strong documentation and reporting skills
  • Understanding of community outreach and client needs
  • Ability to travel extensively within Cook County and surrounding areas

Sahara Home Care is an equal opportunity employer committed to a diverse and inclusive workplace.

Benefits

  • Major Health Insurance including Dental and Vision
  • Paid Time Off (PTO) and Paid Sick Leave
  • 401(k) Plan – Employer does not match

EVV Coordinator - Lombard & Bolingbrook

đź“Ť Location: Lombard & Bolingbrook
đź“„ Employment Type: Full-Time
đź’° Salary Range: $49,000 – $52,000 per /year (based on experience and qualifications)

Qualifications

  • Minimum High School Diploma (Associate’s or Bachelor’s degree preferred)
  • Experience with scheduling or EVV systems strongly preferred
  • Strong organizational and problem-solving skills
  • Proficiency in Microsoft Office, especially Excel
  • Excellent verbal and written communication skills
  • Ability to handle high call volume with professionalism and patience
  • Reliable transportation and willing to travel to different locations.

Duties and Responsibilities

  • Maintain the entire EVV system, including entering schedules, managing client/employee lists, activating/deactivating clients and HCAs, and collecting verified reports
  • Respond to phone calls and adjust schedules promptly as needs emerge
  • Distribute and revise HCA call schedules for requests, vacations, and emergencies
  • Confirm and schedule appointments with clients, ensuring appropriate staffing
  • Assist in the hiring and development of HCAs when needed
  • Identify, analyze, and resolve scheduling or operational issues
  • Develop guidelines for prioritizing activities and ensuring adequate staffing levels
  • Maintain accuracy of service records and ensure timely entry into the billing system
  • Provide courteous and professional service to clients, visitors, and HCAs
  • Maintain client files, records, and data for compliance and reporting
  • Collaborate with administrative staff to coordinate efforts and ensure high-quality care
  • Handle client complaints appropriately and professionally
  • Answer a high volume of calls promptly and courteously, ensuring outstanding customer service
  • Maintain a neat and professional workstation/environment
  • Uphold the strictest confidentiality of client and personal information
  • Perform any other tasks assigned by management

Skills and Abilities

  • Excellent case management and prioritization skills
  • Strong customer service orientation
  • Ability to manage multiple responsibilities under pressure
  • Professional communication and teamwork skills
  • Detail-oriented with strong documentation and reporting ability

Sahara Home Care is an equal opportunity employer committed to a diverse and inclusive workplace.

Benefits

  • Major Health Insurance including Dental and Vision
  • Paid Time Off (PTO) and Paid Sick Leave
  • 401(k) Plan (Employer does not match)

TTP Coordinator Chicago Devon & Albay Park

đź“Ť Location: Chicago Devon and Albay Park
đź“„ Employment Type: Full-Time
đź’° Salary Range: $49,000 – $52,000 per /year (based on experience and qualifications)

Qualifications

  • Minimum High School Diploma (Associate’s or Bachelor’s degree preferred)
  • Strong organizational and documentation skills
  • Proficiency in Microsoft Office, especially Excel
  • Excellent verbal and written communication skills
  • Ability to manage deadlines and handle multiple priorities effectively
  • Reliable transportation and willingness to travel to different locations

Duties and Responsibilities

  • Create and maintain spreadsheets for new hires and monitoring policies uploaded each month.
  • Coordinate with CCP Trainers to ensure necessary documentation is received.
  • Verify accuracy of demographic information for new HCAs entered into the system.
  • Input CBC/Monitoring policies, training and exemption details, and verification checks.
  • Collaborate with Managers and Supervisors to gather required information for HCA records.
  • Schedule meetings to meet regulatory deadlines and optimize resources for new hires and recertifications.
  • Auditing and uploading pre-service and in-service training.
  • Conduct audits of new hire paperwork and required documents, including Monitoring Policies.
  • Get the necessary corrections before uploading the documents.
  • Ensure compliance with established procedures and guidelines
  • Perform other duties as assigned.

Skills and Abilities

  • Strong compliance and documentation abilities
  • Excellent organizational and prioritization skills
  • Professional communication orientation
  • Ability to work independently and collaboratively with cross-functional teams
  • Detail-oriented with strong reporting and follow-through

Sahara Home Care is an equal opportunity employer committed to a diverse and inclusive workplace.

Benefits

  • Major Health Insurance including Dental and Vision
  • Paid Time Off (PTO) and Paid Sick Leave
  • 401(k) Plan (Employer does not match)
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