Outreach Coordinator - Elgin

đź“Ť Location: Elgin
đź“„ Employment Type: Full-Time
đź’° Salary Range: $41,000 – $43,000 per year (based on experience and qualifications)

Qualifications

  • Minimum High School Diploma
  • Valid driver’s license and reliable means of transportation (required)
  • Availability on weekends (required)
  • Ability to lift up to 50 lbs. (required)
  • Bilingual in English/Spanish strongly preferred

Duties and Responsibilities

  • Prepare and maintain records and reports for outreach activities
  • Create awareness in the community about the agency’s programs and services
  • Meet objectives set by the office manager and Outreach In-charge
  • Gather applications from prospective clients and Homecare Aides, forwarding them to the branch
  • Speak to community groups to explain and interpret agency purposes, programs, andpolicies
  • Maintain inventory and stationery at the home office as assigned
  • Follow up with referrals and applications biweekly and promptly
  • Bring creative ideas to improve local marketing strategies
  • Respond immediately to any medical emergencies by notifying emergency response providers and rendering first aid until ER personnel arrive
  • Direct agency activities and assist in preparing public relations materials
  • Perform other duties as assigned

Skills and Abilities

  • Ability to work cooperatively with co-workers and external organizations
  • Strong organizational and task prioritization skills
  • Excellent verbal and written communication skills (English/Spanish strongly preferred)
  • Proficiency in Microsoft Office, especially Excel
  • Strong documentation and reporting skills
  • Understanding of community outreach and client needs
  • Ability to travel extensively within Cook County and surrounding areas

Sahara Home Care is an equal opportunity employer committed to a diverse and inclusive workplace.

Benefits

  • Major Health Insurance including Dental and Vision
  • Paid Time Off (PTO) and Paid Sick Leave
  • 401(k) Plan – Employer does not match

Benefits Coordinator - Chicago

đź“Ť Location: Chicago (Devon and Albany Park)
đź“„ Employment Type: Full-Time
đź’° Salary Range: $43,000 – $46,000 per year (based on experience and qualifications)

Qualifications

  • Minimum High School Diploma required (Associate’s or Bachelor’s degree preferred)
  • Strong communication and interpersonal skills
  • Ability to work with diverse communities and senior populations
  • Good organizational and documentation skills
  • Basic computer knowledge including Microsoft Office
  • Reliable transportation and willingness to travel for outreach activities and community events
  • Prior experience in community outreach, healthcare, social services, or home care preferred

Duties and Responsibilities

  • Responsible for getting involved with community service groups and arranging community gatherings to help educate the public about Sahara Home Care services
  • Assist individuals in obtaining benefits and services, including healthcare and welfare related resources
  • Provide information regarding available benefits and discounts for seniors after assessing their needs and situations
  • Develop plans to improve client wellbeing and evaluate services provided to ensure effectiveness
  • Research and assist clients with applications for state funded programs including SNAP, DHS,TANF, AABD, childcare assistance, and healthcare programs
  • Educate and assist clients in applying for Medicare, Medicaid, housing assistance, and other government programs
  • Advocate for clients and help connect them with resources that improve their quality of life
  • Follow up with clients to ensure their situations have improved and that services are being effectively utilized
  • Maintain professionalism at all times, including communication, responsibility, and appearance
  • Maintain strict confidentiality of client, employee, and company information
  • Participate in company events, outreach activities, and organizational programs
  • Travel to community events, branch locations, and outreach activities as assigned
  • Perform other duties as assigned by management

Skills and Abilities

  • Strong community engagement and communication abilities
  • Professional and compassionate approach toward clients and families
  • Strong organizational and multitasking skills
  • Ability to work independently and collaboratively
  • Detail oriented with strong follow through and documentation skills
  • Ability to build relationships with community organizations and agencies

Sahara Home Care is an equal opportunity employer committed to a diverse and inclusive workplace.

Benefits

  • Major Health Insurance including Dental and Vision
  • Paid Time Off (PTO) and Paid Sick Leave
  • 401(k) Plan (Employer does not match)

CCP Trainer - Melrose Park

đź“Ť Location: Melrose Park
đź“„ Employment Type: Full-Time
💰 Salary Range: $43,000 – $46,000 per /year (based on experience and qualifications)

Qualifications

  • Minimum High School Diploma
  • Previous experience in a receptionist or administrative role (preferred)
  • Strong communication and customer service skills
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Ability to handle multiple tasks efficiently

Duties and Responsibilities

  • Schedule and conduct pre-service and in-service training for caregivers, onsite or via
    the portal
  • Operate training portal tools and provide basic troubleshooting
  • Educate new hires on in-home caregiving policies, responsibilities, and EVV
    procedures
  • Monitor attendance, quiz performance, and maintain training logs
  • Assist with hiring paperwork, background checks, and document verification
  • Coordinate training space, meals, and refreshments for in-person sessions
  • Handle calls, reschedule appointments, and assist caregivers with portal access
  • Ensure a professional, customer-service oriented environment during all interactions
  • Perform other duties as assigned

Skills and Abilities

  • Excellent verbal and written communication skills
  • Strong organizational and multitasking abilities
  • Ability to work independently and in a team environment
  • Professional demeanor and customer service-oriented approach
  • Attention to detail and ability to handle sensitive information discreetly

Sahara Home Care is an equal opportunity employer committed to a diverse and inclusive workplace.

Benefits

  • Major Health Insurance including Dental and Vision
  • Paid Time Off (PTO) and Paid Sick Leave
  • 401(k) Plan (Employer does not match)

EVV Coordinator - Melrose Park & Justice

đź“Ť Location: Melrose Park & Justice
đź“„ Employment Type: Full-Time
💰 Salary Range: $52,000 – $55,000 per /year (based on experience and qualifications)

Qualifications

  • Minimum High School Diploma (Associate’s or Bachelor’s degree preferred)
  • Experience with scheduling or EVV systems strongly preferred
  • Strong organizational and problem-solving skills
  • Proficiency in Microsoft Office, especially Excel
  • Excellent verbal and written communication skills
  • Ability to handle high call volume with professionalism and patience
  • Reliable transportation and willing to travel to different locations.

Duties and Responsibilities

  • Maintain the entire EVV system, including entering schedules, managing client/employee lists, activating/deactivating clients and HCAs, and collecting verified reports
  • Respond to phone calls and adjust schedules promptly as needs emerge
  • Distribute and revise HCA call schedules for requests, vacations, and emergencies
  • Confirm and schedule appointments with clients, ensuring appropriate staffing
  • Assist in the hiring and development of HCAs when needed
  • Identify, analyze, and resolve scheduling or operational issues
  • Develop guidelines for prioritizing activities and ensuring adequate staffing levels
  • Maintain accuracy of service records and ensure timely entry into the billing system
  • Provide courteous and professional service to clients, visitors, and HCAs
  • Maintain client files, records, and data for compliance and reporting
  • Collaborate with administrative staff to coordinate efforts and ensure high-quality care
  • Handle client complaints appropriately and professionally
  • Answer a high volume of calls promptly and courteously, ensuring outstanding customer service
  • Maintain a neat and professional workstation/environment
  • Uphold the strictest confidentiality of client and personal information
  • Perform any other tasks assigned by management

Skills and Abilities

  • Excellent case management and prioritization skills
  • Strong customer service orientation
  • Ability to manage multiple responsibilities under pressure
  • Professional communication and teamwork skills
  • Detail-oriented with strong documentation and reporting ability

Sahara Home Care is an equal opportunity employer committed to a diverse and inclusive workplace.

Benefits

  • Major Health Insurance including Dental and Vision
  • Paid Time Off (PTO) and Paid Sick Leave
  • 401(k) Plan (Employer does not match)

CCP Supervisor - Melrose Park

đź“Ť Location: Melrose Park & Justice
đź“„ Employment Type: Full-Time
💰 Salary Range: $52,000 – $55,000 per /year (based on experience and qualifications)

Qualifications

  • Minimum High School Diploma
  • Valid driver’s license and reliable means of transportation
  • Bilingual in English/Spanish strongly preferred

Duties and Responsibilities

  • Provide support and assistance to clients and home care aides
  • Manage large caseloads efficiently and prioritize duties
  • Maintain and update clientele files and required documentation
  • Build professional relationships with case managers and case management units
  • Help expand business through word-of-mouth and networking
  • Conduct home visits in Melrose Park and surrounding suburbs

Skills and Abilities

  • Ability to work cooperatively with co-workers and external organizations
  • Strong case management and task prioritization skills
  • Ability to travel within Cook County regularly and outside as required
  • Excellent verbal and written communication skills (English/Spanish strongly preferred)
  • Strong documentation and reporting skills
  • Understanding of caregiver and participant needs
  • Proficiency in Microsoft Office, especially Excel

Sahara Home Care is an equal opportunity employer committed to a diverse and inclusive workplace.

Benefits

  • Major Health Insurance including Dental and Vision
  • Paid Time Off (PTO) and Paid Sick Leave
  • 401(k) Plan (Employer does not match)
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